FAQ
The amount of rent payable depends on the category of the apartment, the floor on which it is located and the direction in which it faces. Example: the higher the apartment, the higher the price.
Once you have registered, all apartment reservations are handled online at www.room4rent.at. If you need to make a multiple business booking, you can fill out a contact form on the website, after which the concierge will contact you in person to conclude an additional general agreement.
What is important – unless otherwise regulated in the general agreement – is to pay the deposit of EUR 2,000.00 and the handling chargeof EUR 90.00 must have been received in the Landlord's account before moving in.
Both ways are possible. What is important is that we receive an amount of EUR 2,090.00 in our account before the tenancy period commences (unless otherwise regulated in a general agreement), otherwise you will not be able to move in. Please note that the first instalment of the deposit or the entire payment and the handling charge must be credited to our account no more than 10 days after you make your booking, otherwise your reservation will be deleted from our system.
The rent remains the same, even if you stay for a lengthy period or reserve several apartments. A guaranteed value is agreed for the rent according to the 2010 consumer price index published monthly by Statistik Austria. The guaranteed value is calculated on 1 January each year according to the difference between the index published for the previous September and the index published in the September two years before.
You do not have to pay the rent for the entire period in advance. A bill will be sent to the email address you specify on the 5th of each month. This means the first rental payment will be requested on the 5th of the month after your booking commences.
The deposit serves to secure receivables that may arise in connection with the tenancy agreement and will be returned to the bank account specified after the apartment has been vacated and left in orderly condition with no defects.
The handing over of an apartment from/to the room4rent-concierge is only possible on weekdays, due to the office opening hours (unless otherwise expressly agreed). Please notice, that the return of an apartment has to be made until 11:00 o´clock (during the opening hours of the office).
Provided no other tenant has reserved the apartment after your departure date, we would be delighted to extend your existing tenancy Agreement.
As the agreement is temporary, it expires automatically with no need to give notice.
You can move out at any time but must pay for the entire reservation. Our recommendation: It’s better to book for shorter periods then extend the agreement if necessary.
On organisational grounds, we would be glad if you would do this as soon as possible; the minimum period of notice is one month before your agreement expires.
The deposit serves as security for all claims due to the landlord in connection with the tenancy. Provided no defects are found in the apartment when you move out and you have paid all the charges due, your deposit will be repaid in full to the bank account specified.
You can cancel your booking free of charge within the first 10 days, before the first instalment of the deposit becomes due. If you have already paid part or all of your deposit, or if you cancel your booking at least two months before your reservation starts, you will incur EUR 500.00 in costs. If you cancel your booking within the last two months, you will incur a charge of EUR 1,000.00.
WLAN is available everywhere in every house. TV and WLAN fees are included in the rent. No separate registration is required.
You are welcome to bring personal items of furniture if there is enough space and provided they are removed when you move out.
All room4rent apartments are fully furnished: double bed, couch, table, TV, kitchen (with fridge & freezer, dishwasher, microwave, 2 cooking plates). Bed linen is not provided, pillows and covers are, and sheets can be booked. Kitchen equipment, dishes, pots and pans are not provided; however, corresponding packages can be booked through your online account.
Österreichische Post deliveries will be placed in mailboxes, others will be handed over to the concierge during opening hours.
Mail can be delivered as long as you provide the respective address and apartment number (e.g. Apartment 102, room4rent, Vorgartenstraße 206, 1020 Vienna)
The concierge is on site during the opening hours mentioned on the website under the menu item “Contact”.
During opening hours in agreement with the concierge.
Any account from which a SEPA direct debit transaction can be made.
room4rent apartments can be booked for periods ranging from 2 months to 2 years.
You will receive one key or chip. If the apartment has been booked for two, you will receive a second key/chip after booking the “Zu Zweit” Service.
The tenant is responsible for taking out household insurance cover.
Of course you can receive visitors; they do not have to sign in. Should anyone wish to stay for longer, you must additionally book the “Zu Zweit” service.
Both options are possible. You can obtain the necessary registration slip from the concierge.